Industry solution
IT for logistics and transport – dispatch, distribution centres and field service on one platform.
Logistics lives on real-time information. We deliver the IT platform on which dispatch, warehouse and drivers share one view of stock and orders.
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Typical problems
What we hear again and again in this industry
Four points that surface in almost every discovery workshop – and that we tackle concretely.
Distribution centres without backup connectivity
When the line at the distribution centre fails, dispatch stops. Deliveries slip, customers call, trust erodes.
Dispatch + WMS + ERP – three worlds, one data set
Dispatch, warehouse management and ERP have to be in sync. In practice they rarely are – manual reconciliation, Excel lists, wrong stock figures.
Field service depends on mobile
Drivers need app access to tours, delivery papers, signatures. If the mobile link to the backend wobbles, the truck stays put.
24/7 operation has no maintenance window
Logistics knows no night. Patches, updates and maintenance must happen without down-minutes – which rules out 90 % of providers.
IT requirements
What your industry expects from IT
Software, infrastructure and compliance – the three fields that must fit together.
Software stack
- WMS (warehouse management) with RF-device integration
- TMS (transport management) with telematics integration
- ERP (e.g. SAP, Microsoft Dynamics, Sage) with real-time sync
- Mobile apps for drivers with offline capability
Infrastructure
- Site interconnect with dual-carrier or carrier + 5G per warehouse / hub
- Highly available WMS/TMS hosting – ideally across two DCs
- Industrial WLAN in warehouse environments with RF devices
- Mobile connectivity (LTE/5G) with central device management
Service level
- 24/7 monitoring with < 15 min P1 response
- Patch management without maintenance windows (rolling updates)
- Failover plan for carrier outage with mobile backup
- KRITIS preparation for larger logistics operators
Matching services
How we deliver this for you
Out of our nine service building blocks, the four that are especially relevant for this industry.
Site interconnect
Distribution centres and warehouses with redundant uplinks – carrier + 5G backup per site.
Cloud infrastructure
WMS/TMS in our Frankfurt DCs – HA across two sites, no hyperscaler dependency.
IT monitoring & security
24/7 NOC with < 15 min P1 response – fit for 24/7 operations.
Business internet
Business internet with automatic 5G fallback for every site – so dispatch never stops.
Anonymised industry case
Logistics group, nationwide – 250 FTE, 12 sites
Profile
Mid-market logistics provider with own fleet, less-than-truckload specialty, focus on southern Germany.
Starting point
Heterogeneous IT landscape after several acquisitions. Sites with different ISPs, no central monitoring, WMS at headquarters with unstable MPLS uplink to branches.
Our solution
Full re-networking of all 12 sites via layer-3 site interconnect with dual-carrier uplinks, WMS/TMS consolidation in our Frankfurt DCs with HA across two sites, 24/7 NOC tie-in with logistics-specific runbooks.
Outcome
- 12 sites interconnected in 14 weeks – with no service interruption
- < 8 min average P1 response over the past 12 months
- 99.98 % WMS availability over 12 months (measured)
- 0 dispatch outages caused by internet issues since cutover
Frequently asked from this industry
What customers from Logistics ask us up front
Yes, provided the telematics platform offers standard APIs. We integrate TomTom, Webfleet, Daimler FleetBoard and comparable systems as a data source into our monitoring and ERP integrations.
Next step
Let's talk about your industry's requirements.
30 minutes are enough for us to place the typical points of your industry and say where the biggest leverage sits.
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