ITS AG

Service

Modern Business Telephony

ITS AG provides modern business telephony with VoIP, SIP trunks and virtual PBXs – flexible, location-independent and fit for modern business communication.

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Why classic PBXs are no longer fit for purpose

Classic PBXs (ISDN, analogue telephone systems) are inflexible, expensive to maintain and not built for modern work. Every new employee, every new site, every change becomes an overhead. Home-office and mobile staff are hard to integrate. Modern companies need telephony that adapts to their way of working – not the other way around. VoIP and virtual PBXs solve exactly that.

How modern business telephony works

ITS AG sets up a modern telephony solution for your company, based on VoIP technology and SIP trunks. Your calls flow over your internet connection instead of dedicated telephone lines. That saves cost, is flexible and integrates seamlessly with ITS AG business internet and site networking. Staff are reachable at their usual business number whether in the office, at home or on the road.

Features and capabilities

  • Virtual PBX – no hardware to host on site
  • SIP trunks for flexible, cost-effective call channels
  • Integration of office, home office and mobile staff
  • Number portability – keep your existing numbers
  • Queues, forwards and IVR menus
  • Scale without hardware cost – new users in minutes

Built for both perspectives

What this service means for you

Two perspectives, one outcome: IT that carries reliably and stays transparent.

For management

  • Modern reachability – a professional external appearance
  • Predictable monthly cost instead of expensive PBX maintenance
  • Flexible user count – easily scales with growth
  • Professional image through unified corporate telephony

For IT leads

  • Central management of all extensions and numbers
  • Easy integration into existing networks and systems
  • Significantly less hardware overhead than classic PBXs
  • Good scalability during growth or organisational changes

Use cases

When this service delivers the most value

Companies replacing their classic PBX

Businesses with home-office and mobile staff

Multi-site organisations wanting unified telephony

Growing companies needing flexible communication

Frequently asked

What customers ask about Modern Business Telephony

  • A virtual PBX is a telephony solution that does not live as physical hardware inside the company but is delivered as a service from a data center. All functions of a classic PBX are available – forwards, queues, extensions – but without the hardware dependency.

Next step

Let's talk about Modern Business Telephony.

30 minutes are enough for an honest assessment of whether and how we can help. Free, no obligation, personal.

06021/49649-0

Reply within one business day · direct line to your contact

DSYour contact: Daniel Schrod · Vorstand · Ihr direkter Ansprechpartner