Why reactive IT is no longer enough
Many companies only notice IT issues once staff complain or systems are already down. By then the damage is usually done: lost productivity, lost data, unhappy customers. Proactive IT monitoring flips this: systems are continuously observed, anomalies are detected before they cause outages, and security events are found and handled early.
NOC and SOC – explained plainly
A NOC (Network Operations Center) is a hub that monitors the operation of networks and IT systems. Goal: detect and resolve issues before they impact the business. A SOC (Security Operations Center) specialises in monitoring security-relevant events – potential attacks, unusual behaviour and vulnerabilities. ITS AG combines both functions and offers a comprehensive, managed IT observability covering both operational stability and security.
What ITS AG monitors
- Servers, networks and infrastructure components
- Internet and WAN links
- Security-relevant events and anomalies
- Backup runs and system integrity
- Performance and utilisation of critical systems
- Availability of applications and services