Industry solution
IT for practices, MVZ and healthcare facilities – TI-stable, patient-secure, KIM-ready.
In healthcare IT availability equals patient safety. We deliver the infrastructure on which practices, MVZ and clinic IT can rely.
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Typical problems
What we hear again and again in this industry
Four points that surface in almost every discovery workshop – and that we tackle concretely.
TI uplink wobbles
Connector issues, eHBA errors, KIM messages stuck in outbox – every practice day starts with IT firefighting instead of patient care.
PVS performance slows down consultations
Patient file takes 10 seconds, lab results load at snail pace, the front desk waits when booking. With 200 patients per day you lose hours.
Patient data must not be at risk
BDSG, BSI baseline protection, statutory medical confidentiality (§ 203 StGB) – data leakage is not just embarrassing, it is criminally relevant.
Distributed sites (MVZ, group practice)
Several practice sites should access the same patient file – without each site needing its own server, backup and security concept.
IT requirements
What your industry expects from IT
Software, infrastructure and compliance – the three fields that must fit together.
Specialist software
- PVS / clinic information system (Quincy, ifap, T2med, x.concept, others)
- TI uplink with connector, eHBA, KIM mail
- Imaging (PACS) with DICOM connectivity
- Online appointment booking, patient portal
Infrastructure
- Highly available PVS hosting – ideally cloud-capable
- Site interconnect via secure VPN/SD-WAN for MVZ
- Backup with test restores (data integrity is patient safety)
- Endpoint security incl. EDR on practice workstations
Compliance
- Statutory medical confidentiality (§ 203 StGB)
- BSI baseline protection / KRITIS for larger facilities
- GDPR data processing agreement with practices
- Patient data retention periods (10 years)
Matching services
How we deliver this for you
Out of our nine service building blocks, the four that are especially relevant for this industry.
Cloud infrastructure
PVS and imaging in our Frankfurt DCs – with German data residency, no hyperscaler interfaces.
Backup & data protection
Patient data secured immutably with tested recovery – 10-year retention covered.
IT monitoring & security
EDR on practice workstations, 24/7 monitoring, patch management with maintenance windows outside consultation hours.
Site interconnect
MVZ sites connected securely, with central PVS access and per-practice tenant separation.
Anonymised industry case
MVZ, southern Germany – 45 FTE, 4 sites
Profile
Medical care centre with general medicine, cardiology and radiology across four sites.
Starting point
PVS ran on a server at headquarters, satellite sites connected via unstable DSL. Imaging (PACS) needed 2–4 minutes per study transfer. Backup local only, no restore test.
Our solution
Migration of PVS and PACS into our Frankfurt DC, site interconnect with dual carrier, endpoint EDR on all workstations, monthly restore test, KIM uplink stabilised.
Outcome
- < 4 sec PVS login at every site (previously 20–40 sec)
- < 30 sec image transfer from PACS (previously 2–4 min)
- 0 lost consultation minutes due to IT since migration
- > 99 % KIM delivery rate – previously regular delivery failures
Frequently asked from this industry
What customers from Healthcare ask us up front
Yes. We support several MVZ and practices with full TI uplink (connector, eHBA, KIM). We are not the connector vendor – we deliver the stable IT environment in which the TI components run reliably.
Next step
Let's talk about your industry's requirements.
30 minutes are enough for us to place the typical points of your industry and say where the biggest leverage sits.
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