Mechanical engineering · Aschaffenburg
Fault-tolerant site connectivity for two plants
Redundant lines and proactive monitoring cut production outages by more than 80%.
References
Mid-sized companies from across Germany.
More than 25 years focused on the German mid-market. Here you see which industries our customers come from and what they value about the partnership.
Our customers
Trusted by the mid-market
Names released on request. These logos represent mid-sized companies we have supported for several years.
In numbers
What our customers rely on
- Years serving the mid-market
25+
Years serving the mid-market
Based in Germany since 1997
- Companies under management
500+
Companies under management
- Availability of our data centers
99.9%
Availability of our data centers
- Response time on business days
< 30 min
Response time on business days
Industry mix
Where our customers work
Focus areas from over 25 years serving the mid-market. Approximate distribution across active customers.
The numbers are approximations and shift over time. What all customers share: mid-market structures, focus on reliability, and a personal contact who knows the company.
- Mechanical & plant engineering24 %
- Tax, legal & professional firms18 %
- Logistics & transport14 %
- Healthcare & practices14 %
- Skilled trades & manufacturing18 %
- Real estate & facility management12 %
Customer voices
What our customers say
Authentic feedback from mid-market companies. Names anonymised on request – industry and region are real.
„ITS AG has managed our IT infrastructure for more than 10 years. Their system monitoring has saved us from costly outages several times – we were informed before we even noticed the problem ourselves."
Thomas M.
Mechanical engineering GmbH, Aschaffenburg
„Remote support in under 10 minutes – that is the standard at ITS AG. We have never had to wait long for help. Personal support instead of a ticket system."
Sandra K.
Tax advisory firm, Frankfurt
„After a ransomware attack we had all systems restored within 4 hours. Without the contingency plan and the backups from ITS AG that would have been unthinkable."
Michael B.
Logistics AG, Darmstadt
„ITS AG planned and executed the migration of our entire IT to the cloud without friction. No data loss, no unplanned downtime."
Andrea S.
Property management, Frankfurt
„GlobalDataProtect has been running silently in the background for 2 years. Backups happen automatically and we have never had to intervene – but when we needed it, everything just worked."
Peter H.
Medical practice, Goldbach
„What convinced us: ITS AG does not just talk tech. They explain things clearly and always think along. No pushing solutions we do not need."
Klaus W.
Trades business, Hanau
Anonymised at customer request. Named references available on request.
Success stories
Projects we are currently preparing
We are preparing selected projects as in-depth case studies. In the meantime, here are three typical scenarios — we are happy to share more in person.
Tax advisory · Frankfurt
Law firm IT migrated to the cloud – without downtime
Seamless migration during live operations. Client data GDPR-compliant, access from anywhere.
Logistics · Darmstadt
Recovery from ransomware attack in 4 hours
A tested incident response plan and offsite backups kept the company operational.
Details on request — we share our project experience in person.
Talk about your IT infrastructure
Let's talk about your company.
30 minutes are enough to understand where you stand and to share what has genuinely helped comparable customers.
Reply within one business day · direct line to your contact
DSYour contact: Daniel Schrod · Vorstand · Ihr direkter Ansprechpartner